Contact Us

We're here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist you.

Customer Support

Email: contact@pokecollector.shop

We aim to respond to all inquiries within 24–48 business hours.

Business Address

Poke Collector
115 Fieldstone Dr. 8
Dayton, OH 45426
United States

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

Frequently Asked Questions

For quick answers regarding shipping, returns, refunds, or order processing, we recommend visiting our FAQ and policy pages.

We're Here to Help

Whether you have a question before placing an order or need assistance after your purchase, we're committed to providing friendly, reliable, and timely support.

We appreciate your trust in Poke Collector and look forward to assisting you.